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Information
that we collect from you:
When you visit, register or order products on http://www.incense-man.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information.
We may also collect information about your usage of our website as well as information
about you from e-mails or letters you send to us.
Use of your
information:
Your information will enable us to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further,
we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you
do not wish to be contacted in the future, please let us know.
Security
and data retention:
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Sharing and Usage:
We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Cookies:
Cookies are small amounts of information which we may store on your computer.
Our system will issue cookies to your computer when you visit the site. Cookies make it easier for you
to use the site, particularly when placing an order via the online shopping
basket. They also allow us to monitor website traffic. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site.
Accessing and updating:
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at
info@incense-man.co.uk . We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Changes to our privacy
policy:
Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.
Contact:
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to
info@incense-man.co.uk .
Our mailing policy:
We are totally opposed
to the sending of spam (unsolicited commercial emails). Our mailings comply
fully with Directive 2002/58/EC of the European Parliament and of The
Council of 12 July 2002, concerning the processing of personal data and the
protection of privacy in the electronic communications sector.
If you have
received a mailing from us, either (a) your email address is listed with
us as someone who has expressly registered this address for the purpose of
receiving information in the future ("opt-in"), or (b) you have
purchased from us or otherwise have an existing relationship with us. We
respect your time and attention by controlling the frequency of our
mailings. All requests to be removed from our mailing list will be
honoured immediately.
How can you stop receiving e-mail from us?
Each newsletter or mailing list update sent contains an easy way for you to stop receiving e-mail from us. If you wish to do this, simply follow the instructions at the end of the e-mail. Alternatively, email us at remove@incense-man.co.uk at any time.If you have received unwanted, unsolicited e-mail sent via this system, or purporting to be sent via this system, please forward a copy of that e-mail with your comments to abuse@incense-man.co.uk for review.
Incense Man is part of Incense Online Ltd. Registered in England & Wales, company no. 4688379. Registered office: 24 Marston Rd, Thame, OX9 3YG
Privacy policy, data protection, use of private information, disclosure of information, mailing policy, anti-spam, newsletter, emails.