If you're a first
time visitor to the Incense Man website, I can understand you might be
a little cautious about placing an order. After all, you don't know
me... so how do you know you can trust me not to rip you off?
Well, for a start
I've been trading on the web since 2002 - and you're very welcome to check out all the contact details you'll find
on the "Ordering"
page of the website... name, address, phone numbers, company
registration details etc... they're all there!
importantly, check out what some of my previous customers have said
(completely without prompting by me!) about their incense-buying
order arrived on Friday morning and I am very impressed
with the goods and also the way that they were wrapped for
despatch! The order was for my better half's birthday and
he is made up with the incense and the holder - could not
be happier if he tried. Thanks again for your wonderful
service, we will be recommending you to everyone we know
who likes incense etc, and will be in touch in the future
to place more orders."
received my order today and I would just like to say how
happy I am with the service I have received. Not only was
my order received in super quick time, but it was also a
pleasure to deal with a company that, despite it
being internet based, retains a very personal
ordered on Monday and the goods were delivered Tuesday
morning, securely wrapped. Excellent value and service -
thought I'd drop a line to say how awesome your website
is. I got my package of incense today (super fast
delivery!) and just thought how efficient and lovely your
service is. In fact, I feel like I don't even need to list
the good qualities, and just insist to everyone I know
that you're the man-with-a-plan when it comes to incense.
Being only a young 'un, I will definitely be buying from
you for many years to come!"
have purchased incense from a variety of sources in the
past, but yours surpasses anything I have had before -
hence this new order..."
- what a great site! I've been taken in with the
incense 'scene' and I heartily recommend your site to all
my friends, relatives and neighbours. Your service is
second to none - speedy, reliable and secure!"
a quick note to thank you once again for the speedy
delivery. Received, as always, well packaged and in
perfect order. Your customer service and total
organisation from start to finish is very impressive
- if only there were more companies out there like
you Adrian! I love all your products that I have bought,
and I like the way everything is described in such detail.
I just love trying all the new incense and I'm so glad I found
your site! Keep up the good work - top class merchandise
and lovely people!"
thanks for prompt delivery. I'm delighted with my
purchases and your excellent service. Hope to buy from you
in the future and will recommend your excellent website
and choice of products to my friends."
class service Incense Man! Very pleased with the clear
web site, with all the extra information, the quick and
personal e-mail and the fast delivery! The order
was very well wrapped too!! Look's a bit like 10 out of
10 from the score cards!! Many thanks."
just wanted to thank you for the excellent service
and lovely items. I will definitely be back for more! The
tie-dye T-shirt is fantastic, and I'm very impressed
with the quality. I've had plenty of admiring
comments already and I've only been wearing it for a few
just had to write to let you know how thrilled I was to
receive my parcel of incense sticks in the post today.
What a speedy service. Everything arrived in perfect
condition and the aroma that came out of the parcel when I
opened it was wonderful. I would like to say a special
thank you for the extras I found among the incense sticks.
It was very kind of you. I have read your web page with
great interest for quite some time but it took me a while
to pluck up courage to place an order. I only wish I had
done it sooner. The whole process was easy and trouble
free. I am already looking forward to placing my next
order. Thanks once again."
you... It was a pleasure using your website. It was clear
and easy to understand... unlike many of the sites now on
you for the personal touch Ė very impressive. Almost as
impressive as your website, which I think is one of the
best commercial sites I have used. It is easy to
navigate, very well integrated, fast and informative.
Your newsletters are also welcomed, and prompt purchases.
Congratulations Ė your success is well deserved."
you very much for the latest batch of incense. The
Tibetan Healing incense sticks are wonderful. Once
again you've sent wonderful products at a reasonable
price. I'm so glad I found your site and I would not
hesitate to recommend you to anyone that is looking for
I received my order and I surely appreciate the fast
delivery. I love to try new kind of incense's aromas, and
to experience new feelings... the Sri Sai Flora was a
marvellous premium quality incense... These kind of
incenses is really difficult to find it in Greece... in
the best shops I can find some really specials ones, but
they have limited products to choose from. It is great
that I can find it from your site, many thanks. PS: Hope
this email goes to the satisfied customer's feedback
wanted to say thanks. I received my order today and I must
say I am very impressed with the speed of delivery and the
secure packaging (both of which puts many online retailers
to shame!) The contents are as described and just from the
aroma of the packets one can tell they are the real deal!
Excellent service all round. Your web site is full of
really good background information and very easy to use
and I will definitely order again. Thanks again."
is a great site - great incense, great prices and great
communication, a real all- rounder. I'll definitely be a
just trying the Om masala sticks and they are amazing. I
wanted to thank you on the service you provide, it is so
easy to order and the delivery is time is always prompt. I
shall be ordering from you in the future, and recommend
you to as many friends as possible."
been perusing your website and thought that I really must
let you know how pleased I am at the new information pages
that I've seen suggesting which types of incense to use.
Absolutely brilliant!! By the way many congratulations and
thanks for such a splendid web shop!!"
just had to email and say thank you for my order which
arrived very quickly. The smell when I opened the packet
was gorgeous and it was a hard decision which incense to
try first. I will definitely order again without any
you, I got the order this morning and have to say I'm very
pleased. These are very good quality smells, and last a
good while too, this is how incense is supposed to be! No
more will I be buying inferior "choking" sticks
from the High Street shops. I'll be back to your store
soon for more items. Thanks again!"
for my recently received order, which arrived faster than
I could have expected! The quality of the incense is
exceptional, and at your prices, I can afford to have it
burning all the time that I'm at home. I've just placed
another order as I've fallen in love with both the Goloka
Nagchampa and the Satya Natural, and can't wait for them
to arrive! Thanks again for running such a great website,
it's not so much a breath of fresh air, as a breath of
you Adrian. I've been looking for a good, reliable
supplier of incense sticks, and I think I've found them!
T-shirt arrived today, excellent quality, wonderful
design, great service and no mickey taking prices - you
have gained a happy customer."
to say it was a pleasure using your site: fast,
well-priced and efficient. I received my order today, and
was extremely impressed - I'll definitely be back! Thank
you, the package arrived today. I have started to become
resigned to being a Grumpy Old Man, moaning about nobody
wanting to provide a first-class service and then you
manage to be pleasant, efficient and wanting to help -
well done and keep it up, its a pleasure doing business
again I am pleased to tell you I received my order today -
perfect packaging and speedy delivery. I have lit a
Patchouli incense stick, and if the other sticks are
equally impressive then I shall spread the word. Thanks
again for a first class service."
wanted to drop you a line and say thanks for your
really excellent quality lush batch of
incense I recently purchased from your shop. Been spoilt
for choice ever since! I'm sure I'll be placing an order
service and products are far superior to others we have
used. Thank you."
wanted to say thanks very much for both the extremely
efficient service and for the beautiful smoke box which
has been put to good use already. All arrived safely
yesterday. You've given me some ideas for Christmas
latest package arrived this morning in perfect condition.
Iím so glad we found your company. Service and quality
thatís second to none Ė keep it up."
nice to have friendly customer relations over the
internet. I found your web site very helpful and easy to
so glad I've found your site with all this wonderful
incense. I discovered Nag Champa in Ibiza and have found
it so hard to find here, so at last I can burn it without
having to do so sparingly!"
Just wanted to thank you for the fantastic service you
provide. Everything arrived well packaged and very
quickly... It makes such a change for things to go so
them (Nag Champa incense sticks) yesterday thank
you. At this price I can afford to burn them 24/7 :-)
thanks very much. Really pleased with the last
for the products and advice... much appreciated!"
Thanks a lot."
for the swift service, we were running pretty low. I'll
know where to order from now on."
quick thank you for the quick delivery for my order. I
received it this morning. Thank you, and take care."
thanks for my order which arrived in perfect condition. I
have tried other suppliers but the incense almost always
arrives in broken packaging."
order has just arrived! Thank you so much, your excellent
service is greatly appreciated."
the incense this morning. Thanks for a very efficient and
for my order. Excellent service as usual."
received my order today. Thank you very much for the
free sample (of Satya Super Hit). It's
definitely going on my list for reorder. The room
spray is gorgeous too."
love the incense I've received from you and can't wait to
test out the new ones. What a great site you have!"
parcel arrived this morning and I am very impressed with
the speed and quality of service. I am sure Iíll be